Get Help!

Get Help!

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Need assistance?  Request a remote help session through your support account.  Our remote help service allows us to view your computer as if we were sitting in front of it no matter where you are in the world as long as you have a broadband connection....
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Change Laptop Power Plan

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In this post we will learn how to change the power plan of your laptop.  If you are running on your laptop’s battery, you can make your laptop last longer by reducing the power consumption.  You would do this by enabling the Power Saver mode or an Eco mode built in by the manufacturer of your laptop.  When you return to running your laptop with the power cord, you would change the power plan back to Balanced or High Performance.   Here is how you change your Power Plan: 1) Click on the Power icon in the task tray   2) The Power Plan menu appears.  You can select a different power plan from this menu.  However, only a few power plans are listed here.  To see more power plans, continue on to the next step.  If you find a power plan here that fits your needs, just click the power plan to...
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Create Web Apps

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Want to turn your favorite website into a Windows application?  Now you can.  All you have to do is install Internet Explorer 9 in Windows 7 and then pin websites to the taskbar.  Pinned websites will have their own jump lists and will auto sign you in if you have Internet Explorer remember your passwords. (more…)...
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Internet Explorer 9 (IE9) Slow or Jerky

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Is Internet Explorer 9 (or possible other versions of Internet Explorer) acting slow or jerky when you scroll?  IE9 uses the GPU (or graphics processing unit) acceleration to render the pages you visit.  Some older GPUs do not support this and thus causes IE9 to become slow and jerky.  To improve performance, we need to turn off GPU acceleration (and turn on software rendering).  Follow the directions below: (more…)...
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